For intermediary use only

cookie Guide

We use cookies to ensure that we give you the best experience on our website.  You can modify your browser setting to decline cookies if you prefer but this may prevent you taking full advantage of the website.

What are cookies?
Cookies are small text files. Websites that you visit using your web browser can store these on your computer. The information stored in a cookie can only be read and used by the website that set it, and only while you are visiting that particular website. Not all websites use cookies. Setting a cookie is a background process, which means you will not be aware that it is happening or that anything is being stored on your computer.

Online shopping websites are a good example of how cookies are used, where you would browse through a website and add items to a shopping basket in order to purchase them. In order to remember the items you wish to purchase, the website needs to add each one to a cookie. This then allows the website to track and display the products you want to buy. The website may use cookies in the same way to create lists of products that you have recently viewed and make these visible to you.

Many websites need to use cookies in order to function properly. Examples of this type of website are those that require you to log in to use a service, such as email, Facebook, or Internet Banking. In these cases the website would set a cookie to verify that the log in process was successful.


What do cookies do?
Cookies can be used for a number of purposes, to allow a website or functionality on a website to work. Websites use cookies differently, depending on their objectives. For instance, an online shop would use cookies to keep items in your shopping basket, whereas an online discussion forum might use cookies to allow you to log in and to provide you with a list of updates since your last visit. Some websites may use cookies to store personal settings, such as which language information should be displayed in, or to record that you have accepted the terms and conditions. This prevents the website from having to ask visitors the same questions over and over again as they return to pages.


What can be stored in a cookie?
Any text information can be stored in a cookie. Information commonly stored are Session and User IDs, which are set by the server. These look like the following:

UserID     A9A3BECE0563982D


Can a cookie contain a virus?
No, cookies cannot contain viruses. A cookie is a text file that contains information, whereas a virus is a program (executable code) that must be run (executed) in order to cause harm to your computer. A cookie is not a program and therefore cannot contain a virus, so it is not capable of infecting or causing damage to your computer.


Can a cookie take information from my computer?
No, cookies cannot take information from your computer. A cookie is simply a text file, and it can only hold information added by the website which created it. It is impossible for a cookie to located or withdraw information from your computer. Further, only the website that created the cookie has access to the information stored in it.


Are cookies safe?
Yes, cookies are safe and cannot harm your computer. The information stored in a cookie could be anything however – so if you provide personal information to a website it could be stored in a cookie on your computer by that website for re-use in future. BuildLoan does not store any personal information in cookies.


Can I stop websites setting cookies on my computer?
Yes, you can stop websites from setting cookies on your computer by changing the settings on your web browser. Every web browser can be set to prevent websites from storing cookies on your computer. Each web browser is different, so if you are unsure how to do this you should consult your browser’s online help facility by selecting help from the menu on your browser.

Some websites, need to set cookies in order to function correctly. You may therefore find that changing the settings on your web browser to prevent cookies being stored may result in you experiencing difficulty using our website or only having limited access.


Other types of cookies
A web program called Flash is used on some websites, and has the ability to set its own type of cookie on your computer. These are known as Local Stored Objects (LSOs), and work in the same way as normal cookies, by allowing information to be stored on your computer and accessed by Flash. LSOs are often used in advertising banners on websites, where you are shown products that you viewed on your last visit to the advertiser’s website.


Session cookies
Session cookies are set by the server that the website you are visiting uses. This is because websites are strings of pages that have no ability to ‘remember’ information. Session cookies are used by the server to store information such as your Session ID, so that you won’t be treated as a new visitor when you move between pages on the same website. These cookies are designed to last only as long as your visit to the website, so that as soon as you leave (close) that website they will expire.


First party cookies
First party cookies are cookies which are set by the website you are visiting. For example: you are visiting, so any cookies set by are first party cookies.


Third party cookies

Third party cookies are cookies which are set by websites while you are visiting another website. In most cases these are created by advertising on a website. For example: you are visiting, where you see adverts for another website – The website could set a cookie on your machine while you are visiting, this would be a third party cookie. All modern browsers have the ability to switch off third party cookies. If you wish to do this, you should refer to your browser’s online help page.

We sometimes embed photos and video content from websites such as wordpay and YouTube. Pages with this embedded content may present cookies from these websites. We do not control the dissemination of these cookies and can’t block cookies from those websites. You should check the relevant third party website for more information about these.


Tracking cookies
Tracking cookies are used to monitor how you navigate through a website. For instance, many websites use Google Analytics to see how traffic to their website behaves. Google Analytics creates a tracking cookie when you visit a website and records the pages you look at and how long you spend on it.


What cookies do we use?
The cookies BuildLoan uses do not hold any personal information about our clients. Currently, our website uses session cookies to allow it to function properly.

BuildLoan also uses Google Analytics which requires some tracking cookies to be created. These do not hold any personal information, but they do give us information about traffic to our website such as page views and time spent on the website. This information is anonymous and is used to help us identify trends and find out what types of information are of interest to our clients.

BuildLoan also uses an affiliate scheme – you may have entered the website via one of our affiliates if you clicked on a BuildLoan link on another website. The affiliate scheme allows us to reward our affiliates for directing clients to our website. This requires the affiliate system to set a tracking cookie on your machine telling us which affiliate has directed you to the BuildLoan website. This tracking cookie does not record any personal information about you, it simply treats you anonymously as a numbered user.