commission disclosure statement
We receive commission from lenders when you take out a product through us. The amount we receive varies because lenders use different commission models. For transparency we work with the following models: fixed fee, fixed rate of commission, percentage of the amount you borrow, rate for risk (based on the risk of the business). Further details about the commission model, how it is calculated , and the exact amount will be disclosed to you at each stage of your customer journey.
Introduction
This Commission Disclosure Statement is provided by BuildLoan to ensure transparency
regarding the commissions and fees earned in connection with our financial advice services.
We are committed to acting in our clients’ best interests and complying with all relevant
regulatory standards, including those set by the Financial Conduct Authority (FCA).
Scope of services
BuildLoan offers:
• Whole-of-market mortgage advice, including specialist support for self-build,
renovation, and conversion projects.
• Protection advice, including life insurance, critical illness cover, and income
protection.
• Access to a wide range of lenders and insurers, ensuring tailored solutions for each
client.
What is commission?
A commission is a payment received by BuildLoan from product providers (e.g., mortgage
lenders, insurance companies) for arranging or recommending their products. This may
include:
• Upfront commissions paid upon completion of a mortgage or insurance policy.
• Trail commissions or renewal fees for ongoing servicing.
• Referral fees from third-party providers.
These payments do not typically affect the cost of the product to the client.
When commission is earned
BuildLoan may earn commissions when:
• A mortgage application is completed and accepted by a lender.
• A protection policy is arranged and activated.
• A client is referred to a third-party provider (e.g., conveyancer, surveyor) and
proceeds with their services
Commission rates and disclosure
Commission rates vary depending on the provider and product. BuildLoan will:
• Disclose the amount and source of any commission before a product is
recommended.
• Confirm whether the commission is initial or ongoing.
• Provide a full breakdown upon request.
Clients will also be informed of any fees payable directly to BuildLoan, where applicable.
Impact on advice
While BuildLoan receives commission for certain products, our advice is based on:
• Suitability for the client’s needs and objectives.
• Whole-of-market access, ensuring recommendations are not limited to commissionpaying providers.
• Regulatory standards, including Treating Customers Fairly (TCF).
We strive to mitigate any potential conflicts of interest through full disclosure and a clientfirst approach.
Third party payments and incentives
BuildLoan may receive non-monetary benefits from providers, such as:
• Training and educational support.
• Marketing materials.
• Hospitality or promotional events.
These benefits will be disclosed where relevant and will not influence the advice given.
Client consent
By engaging BuildLoan services, the client:
• Acknowledges receipt of this Commission Disclosure Statement.
• Understands the nature and source of commissions earned.
• Consents to the commission arrangements as disclosed
Contact Information
BuildLoan Ltd
8 Houstoun Interchange Business Park
Livingston
EH54 5DW
Tel 0345 223 4447
buildloan.co.uk
Updated: 13/11/2025